Frequently Asked Questions
How long does shipping take and how can I track my order?▼
Orders typically arrive within 3-5 business days. Once shipped, you will receive a confirmation email containing a tracking number to monitor your delivery status.
What is your return policy for electronic items?▼
We offer a 30-day return policy. Items must be in their original packaging and condition. Contact our support team to initiate a hassle-free return and refund.
Which payment methods do you accept?▼
SIMO accepts all major credit cards, PayPal, and Apple Pay. Our checkout process is fully encrypted and secure to ensure your financial information remains protected.
How do you ensure the quality of your electronics?▼
Every SIMO product undergoes rigorous multi-point testing and quality control. We provide a one-year warranty on all devices to guarantee long-term performance and customer satisfaction.
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